baseus_lotis_y1_cat_water_fountain
cat_supplies_cat_water_fountain
baseus_lotis_cat_water_fountain
smart_cat_water_fountain
smart_cat_fountain
baseus_lotis_y1_cat_water_fountain_all_parts
water_fountain_for_cat

Baseus Lotis Y1 Cat Water Fountain

Sale price$59.99 USD
Sold out
SKU: ACLY000102

Lotis Y1 Cat Water Fountain t is a pet hydrating product with a 4-layer filtration system, multiple filter replacement, detachable water tank, 84oz capacity, and able to be controlled through App.

● 2.5L Cat Fountain
● Quadruple Filtration System
● Detachable Water Tank
● Safety Protection
● APP Control via Bluetooth

Ship to:US
American Express Apple Pay Diners Club Discover Meta Pay Google Pay Mastercard PayPal Shop Pay Venmo Visa

Shipping & Return Policy

Shipping & Delivery

1.1 Shipping Fee

Free Shipping on Orders Over $20.

1.2 Shipping Zones

We have warehouses located in US, China.  Normally, your order will be directly dispatched from the warehouse near  your location. Occasionally, if the warehouse near you runs out of  inventory, we will ship your parcel directly from China to fulfill your order.

The delivery time for items is as follows: (only for the items purchased directly on baseus.com.)

Shipped From

Processing Time

Shipping Time

US

1-2 Business day

3-8 Business days

China

1-2 Business day

15-20 Business days

*Delivery Time= Processing Time + Shipping Time

*For policy reasons, we do not support filling in PO Box/APO/FPO/DPO addresses or military addresses.

During Black Friday, expect extended delivery times due to high demand and increased order volume.

1.3 Delivery Areas

Baseus official website supports delivery to most areas of the United States. We cannot deliver to the following areas:

  1. Alaska
  2. American Samoa
  3. Guam
  4. Hawaii
  5. Marshall Islands
  6. Northern Mariana Islands
  7. Palau
  8. Puerto Rico
  9. Rhode Island
  10. U.S. Virgin Islands
  11. Armed Forces Americas
  12. Armed Forces Europe
  13. Armed Forces Pacific

Thank you for your understanding.

1.4 Taxes and Duties

The purchase price does NOT include import duties, VAT, and other taxes and fees.

1.5  Frequently Asked Questions

Q: Can I change the shipping address of my order?

A: Orders can be edited or canceled only before the shipment via our customer support team shopify.us@baseus.com.We cannot change the shipment information once the product is en route.

Q: The logistics track has not been updated after shipment. What should I do?

A: If the logistics track has not been updated after 7 days, please contact us. If within 7 days, please wait patiently.

Q: Why did I only receive part of my order?

A: We might have divided your order into several packages. Perhaps  those packages are delivered on different time. Please wait 7 days and  contact us for logistic tracking.

Q:When logistics information indicates that the package has been delivered, but nothing arrives, what should I do?

A: It is recommended that first you call the local post office to confirm and check the surrounding environment again for parcels. Please  contact us, we would love to help you.

Q: What do I need to do when I received a different product instead of what I ordered?

Please contact customer support at shopify.us@baseus.com.

 

Return & Refunds

Baseus has implemented an easy and straightforward return policy for customers. Within the validity warranty period, customers are entitled to free return, exchange, and repair services in compliance with relevant regulations.

2.1  7-Day No Reason Return and 30-Day After-Sales Guarantee

- Within 7 business days of receiving a product if the product has no manufacturing defect and is still in new condition.

- Within 30 business  days of receiving a product if the product has a manufacturing defect.

2.2 How to start a return

- Contact the Baseus customer service team by email at shopify.us@baseus.com to obtain a return shipping address with the following information:

Order number

Proof of purchase

Video or photo of the faulty product (if applicable)

Complete delivery address

Contact telephone number

- Request for a Return Mailing Label in the email.

- You will receive an email with the Return Mailing table afterward. Please fill out the form and ship back the product(s) with it to our fulfillment centers.

2.3 Return shipping cost

For non-quality related warranty claims, buyer is responsible for shipping costs. The seller is responsible for shipping costs if he requests a return for product inspection.

Shipping costs should be covered by the buyer in the following situations:

- Customer issues (dislike, unwanted)

- Returning products for any reason other than a proven defect

- Warranty claims on items taken outside the original country of purchase

- Buyer's accidental returns

- Returning incorrect items

- Returning items claimed to have defects but found by Baseus quality control to be in working condition

- Returning defective items in international shipping

- Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

If the shipping item is over $39, please consider using a shipping service that  provides tracking, or purchasing shipping insurance. Otherwise, Baseus  cannot guarantee items are successfully returned.

2.4  Refund Policy

All refunds will be processed within 3 business days after the warehouse confirms receipt of the returned items. After we issue the refund, it  may take up to 7-15 business days to reflect in your original payment method.

If you haven't received your refund for a long time after we process your refund, please check with the paying bank.

Non-refundable situation

- A package with visible wear or damage

- Lost or stolen products

- Labels, machine serial numbers, waterproof marks, anti-counterfeiting marks, etc. torn up or altered.

- Free products

- Repairs through 3rd parties

- Purchases from unauthorized resellers

- Items that are not from Baseus

- The product was used or dismantled


Baseus Lotis Y1 Cat Water Fountain Baseus Lotis Y1 Cat Water FountainBaseus Lotis Y1 Cat Water Fountain
 

Why choose Baseus Lotis Y1 cat fountain?

The Baseus cat water fountain simulates a fresh flowing water spring and is equipped with a quadruple filter element to keep the water clean for a long time, satisfying the curiosity and exploration nature of pets, and every sip is fresh water.

 

  • Double water bowl design, the first choice for multi-cat families
  • Quadruple filtration system
  • APP control, no need to bend over
  • Water shortage reminder, intelligent power off to prevent dry burning
  • 84OZ large capacity water storage
  • The noise is lower than 30db, which is inaudible to humans
  • Food grade material, BPA free
  • Two transparent windows to check the water level at any time

 

Baseus Lotis Y1 Cat Water Fountain

High-efficiency filter device

The pet water fountain built-in LED, let you know the bucket capacity at any time, to ensure that pets drink enough water. (The LED indicator inside the water tank can be turned off through the APP)

 

Transparent window

Just attach this magsafe compatible battery pack to your iPhone 13/12 Series for 7.5W magnetic wireless charging.

 

Runs ultra quietly

Baseus water fountain runs on less than 30 dB which is ultra-quiet and you will hardly notice the noise.

The water tank is separated from the base, and there is no need to pick up the base when cleaning to avoid water tank leakage and entanglement of the power cord.

 

Baseus Lotis Y1 Cat Water Fountain

 

 

Important Reminders:

  • For your pet's health and to extend the life of your pet's water dispenser, it is recommended to change the water thoroughly and clean the tank, tray, foam filter and pump at least once a week. This will reduce stains in the water bowl.
  • Replace the filter element every 2-4 weeks. If you have multiple pets in your home or the local water quality is poor, please replace the filter element every 2-3 weeks.
  • If the water dispenser is noisy, check that the water level has reached the minimum level and that the water pump is not scaled.
  • 2 filter elements are a set, so when you replace the filter element, you need to replace both.
  • Only for indoor use.

 

How to replace the filter element?

  • Please soak the filter up for 2 times and wash it gently before you install it.
  • Take off the water storage bowl, and open the filter tray, and take out the filters.
  • Push the lids of the filters open, and replace the filters.
  • After you change the filters, please press the power button for 5s, after the orange indicator goes out, the reset is successful.

 

How to install and use the APP?

  • Scan the QR code in the manual, or search for Baseus in the mobile app store, download and install the Baseus APP.
  • Turn on the bluetooth on your phone, and open the app and click “+” on the upper right corner of the home page, and bind the device.
  • Note: The water dispenser should be properly installed and connected to power supply, during which time the bluetooth must be turned on.
  • Enter the “Add Device” interface and select “Baseus Lotis Y1” to add it on your phone.
  • Open the device in the app to start operating.
  • (APP is connected via bluetooth, there will be a certain distance limit)

 

What You Will Get:

  • 1 x Pet Water Fountain
  • 1 x Adapter + Power Cable
  • 2 x Filters 1 x Cleaning Brush
  • 1 x Instruction Manual

Free Shipping Over $20

Free Shipping on Orders Over $20

We support delivery to most areas of the United States. We have partnered with FedEx, DHL, and USPS for logistics to ship out Baseus products.

It usually takes 3-8 business days for your package to be delivered.

We do not ship to a P.O. Box or APO/FPO/DPO addresses.

See more details about shipping on our Shipping policy page.

Free Shipping Over $20

Free Shipping on Orders Over $20

We support delivery to most areas of the United States. We have partnered with FedEx, DHL, and USPS for logistics to ship out Baseus products.

It usually takes 3-8 business days for your package to be delivered.

We do not ship to a P.O. Box or APO/FPO/DPO addresses.

See more details about shipping on our Shipping policy page.

7-Day Money Back Guarantee

Returns

Customers can return the item to us in its original condition within 7 days of receipt.

See our return policy for more details about what is needed for a smooth return process.

7-Day Money Back Guarantee

Returns

Customers can return the item to us in its original condition within 7 days of receipt.

See our return policy for more details about what is needed for a smooth return process.

Hassle-Free Warranty

More infoation about how to warranty can be found in our Warranty Page.

Hassle-Free Warranty

More infoation about how to warranty can be found in our Warranty Page.