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Baseus Joystar 11 in 1 USB-C Hub

Sale price$79.99 USD
Sold out
SKU: CAHUB-CT0G

JoyStar 11-in-1 Hub is a USB-C docking station with all the ports you’ll need for multitasking on 3 monitors , fast charging a laptop, efficient data transferring, fast yet stable internet connection, and a classic jack port for your speaker or headphone.

● 11-in-1 Laptop Dock
● Smooth 4K Triple Display
● Stable & Fast Data Speed
● 100W USB-C Charging & Gigabit Ethernet

Ship to:US
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Shipping & Return Policy

Shipping Policy

Free Shipping on Orders Over?
$20

How long does delivery take?
3-7 working days.

What countries do you ship to?
US only.

We cannot deliver to the following areas:
1. Alaska

2. American Samoa

3. Guam

4. Hawaii

5. Marshall Islands

6. Northern Mariana Islands

7. Palau

8. Puerto Rico

9. Rhode Island

10. US Virgin Islands

11. Armed Forces Americas

12. Armed Forces Europe

13. Armed Forces Pacific

Thank you for your understanding.

How will my delivery be shipped?
Amazon functions as our logistics partner to ship out Baseus products. They will choose the carrier that they think works best for our customers.

I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Please note that if you use the shipping address of the logistic company to deliver parcels to other regions or countries, the extra costs incurred need to be borne by you.

Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?
Please contact customer support at shopify.us@baseus.com .

 

Return Policy

Baseus has implemented an easy and straightforward Return Policy for customers. Within the validity warranty period, customers are entitled to free return, exchange, and repair services in compliance with relevant regulations.

Local offline stores

You can entrust agents to provide replacement services. Alternatively, customers may also seek after-sales services via Baseus' official website.

Online purchased from other channels

Please contact the corresponding platforms or online distributors. If any further questions arise, customers can reach out to Baseus on this page

Online purchased from Baseus Official Website

You are in the right place! Please follow the provided return procedure instructions and verify their coverage under the warranty period.

Return Validity Period 

7 Days Money-Back Policy
Baseus guarantees a 7-Day Money-Back policy for no reason (E-commerce channel). If non-quality problems arise, customers shall bear the postage for the return, and the merchant shall bear the postage for re-delivery. Invoices and gifts must be returned together. The 7-day Money-Back product must be guaranteed to be a product that does not affect secondary sales, with only unpacked packaging, and some products that should not be used.

15 Days Free Exchange Policy
If the product(s) have performance failures under normal use conditions, after testing and confirmation by our customer support team, a free exchange policy is applicable within the validity exchange period. 

Return Procedures

1. Contact our customer support team at shopify.us@baseus.com with the following information:

  • Email address used to place the order
  • Order number(s)
  • Proof of the faulty product, e.g. video or photo proof
  • Name of the product(s) you’d like to return 

2. Request for a Return Mailing Label in the email.

3. You will receive an email with the Return Mailing table afterward, please fill out the form and ship back the product(s) with it to our fulfillment centers. 

The form contains the following two sections:

Return Mailing Label: A label that contains the address of the fulfillment center that will be receiving and processing the return. You need to affix the label on the return package. You may choose your preferred logistics operators.

Note*: Postage is not provided on the return mailing letter.

Return Authorization Slip: A form that contains a barcode and item description for the products being returned. The slip must be included inside the return package alongside the items. 

Once our fulfillment centers receive the package, the refund process will begin.

Note*: If the shipping item(s) is over $39, or for speeding up the refund process, consider using a shipping service that provides tracking, or purchasing shipping insurance and send over the tracking number to our customer support team. Otherwise, Baseus cannot guarantee the item(s) could be successfully returned. 

Expected Processing Timelines

Here's a breakdown of the different stages and estimated timelines involved:

  1. Customer returns products: This step can take up to 5 business days for the customer to initiate the return process.

  2. Receive products and process return: Once the products have been received, it can take up to 5 business days to process the return and verify that the items are in good condition for resale.

  3. Money return process: After the return has been processed, it can take an additional 0-10 business days for the refund to be issued back to the customer's original payment method.

Overall, the entire process can take up to 20 business days, depending on how long it takes for the customer to initiate the return process and for the return to be processed and refunded.

Refund

The refund will be credited back using the same method as when you paid the order. After we receive your returned package(s), we will handle your refund immediately, and the corresponding bank will take over the process of the refund. In most cases, you receives the refund within 10 business days. Processing time can vary between banks.

 

Baseus USB C Docking Station Dual Monitor USB C Hub

  • 4K HDMI & 2K VGA port: With this usb c docking station, your Windows system laptop display up to three different content.
  • 1000Mbps RJ45 port: USB C To Gigabit Ethernet Adapter, supporting 10/100/1000Mbps Networks, the reliability of a wired connection can make your work more effective.
  • 100W USB C Charger port: Only support 100W(max) charging for your laptops, data transfering is not supported. For a fast charging, suggest choose supply adapter that is over 70W.
  • 3* USB-A 3.0 ports: Speed up to 5Gbp/s, support you connect smart phones, U-disk, hard drives for effortless data transfer.
  • SD&TF Card reader: Speed up to 60 Mbp/s, simultaneously view your photos or videos, perfect for Photographer or Designer or Video editor, etc.
  • 2 in 1 Audio/Mic port: With mic and audio-out function. (Windows system: click sound--playback device--select the external audio device name--check as the default device; Mac OS: click settings--sound--output device--click the external device name)

 
 

Wide Compatibility with Baseus USB C Docking Station

Please ensure that your device has a thunderbolt 3 / USB-C 3.1 Gen 2 or above ports that support Power Delivery+Data Transfer+DisplayPort Alt Mode. You can check with Baseus Service if you are not sure.

 

Compatible devices

  • For Apple: MacBook/ MacBook Pro(2021/2020/2019/2018); Macbook Air 2018-2020, Mac mini 2018-2020, iPad Pro/Air 2018/2020, iPad mini 6
  • For Dell: Dell XPS 9380/ XPS 13 9365/ XPS 15 2018/ XPS 13 9300; Latitute 7280/ Latitude 5310 2-in-1; Precision 7730/ Precision 7750; Laptop 5590
  • For Surface: Microsoft Surface Book 2/ Surface Laptop 3; Surface Pro 7/Surface Pro 8/Surface Go
  • For Lenovo: Lenovo Yoga 720-13IKB/ Yoga 730/ Yoga 900-13ISK/ Yoga 910/ Yoga 920/ Yoga 930/ Yoga 940-14IIL; 3rd generation Thinkpad Yoga; Yoga15 Thinkpad Ultrabook Pro; Thinkpad E590/ Thinkpad P72/ Thinkpad T470/ Thinkpad X1 Carbon (2019 model); Lenovo C930/ T480s/ X390/ 81N8
  • For Samsung: Samsung Galaxy S10+/S10/S9+ /S9 /S8+ /S8 Plus; Note 10/9/8; Galaxy Book Flex Alpha 2-in-1 13.3" QLED Touch-Screen Laptop; Galaxy Tab S5e/ Galaxy Tab S4; Galaxy S20 Ultra
  • For HP: HP Spectre Laptop 13-af001TU/ Spectre x360 13t/ Spectre folio (13t-ak000cto)/ Spectre 360 laptop/ Specter x369; Elitebook 840 G5 series/ Elitebook X2/ Elitebook x360 1030 G3/ Elitebook 745 G6/ Elitebook 830 G6/ 2018 HP Elite 800 G4; Envy Geforce mx250/ Envy x360 Laptop (15z-ds100); Z book 15u G3/ Zbook 17 G4
  • For ASUS: 13'' ASUS Zenbook UX330UA/ Zenbook Flip ux370u; ASUS TUF Gaming A15 Gaming Laptop
  • For Xiaomi: MI Air 12.5/13.3,Pro 15.6
  • For Acer: Acer Aspire 5 2019; D17w3 Aspire c24-865
 

Multiple Display USB C Docking Station Resolution

 

For Mac OS:

  • Single Display up to 4K@30Hz(HDMI 1/HDMI 2)
  • Dual Display up to 4K@30Hz(HDMI 1+ HDMI 2)
  • Triple Display up to 1080P@60Hz (HDMI 1+HDMI 2+ VGA)

 

For Wins:

  • Single Display up to 4K@30Hz(HDMI 1/HDMI 2)
  • Dual Display up to 1080P@60Hz(HDMI 1+ HDMI 2)
  • Triple Display up to 1080P@60Hz (HDMI 1+HDMI 2+ VGA)


 

Important Note

  • All display resolutions will be 1080P/60Hz while connect with a VGA port.
  • All MacBooks only support Mirror Mode: AA, AAA, AAAA, and Extend Mode: AB, ABB, ABBB, not support ABC or ABCD(System Limited).
  • For Intel Graphics Card(DP1.2), it only supports 3 screens display, thus one of four screens (including laptop screen) can't be displayed. For AMD Graphics Card(DP 1.4), all four screens can be displayed.
  • Please plug the power adapter in the USB-C PD port before connecting a large capacity external hard drive or multiple displays.
  • Some users' laptop upgrade from Windows 10 to Windows 11, which cause the USB-C interface of the laptop cannot to recognize the usb c hub. Please upgrade the "USB-C interface" driver of laptop.
 

 

Free Shipping Over $20

Free Shipping on Orders Over $20

Baseus's official website supports delivery to most areas of the United States. The orders placed in US are shipped by Amazon Shipping, UPS and USPS. It usually takes 3-7 business days for your package to be delivered.

See more details about shipping on our shipping policy page

Free Shipping Over $20

Free Shipping on Orders Over $20

Baseus's official website supports delivery to most areas of the United States. The orders placed in US are shipped by Amazon Shipping, UPS and USPS. It usually takes 3-7 business days for your package to be delivered.

See more details about shipping on our shipping policy page

7-Day Money Back Guarantee

Returns

Customers can return the item to us in its original condition within 7 days of receipt.

See our return policy for more details about what is needed for a smooth return process.

7-Day Money Back Guarantee

Returns

Customers can return the item to us in its original condition within 7 days of receipt.

See our return policy for more details about what is needed for a smooth return process.

Hassle-Free Warranty

More infoation about how to warranty can be found in our Warranty Page.

Hassle-Free Warranty

More infoation about how to warranty can be found in our Warranty Page.