If the products you want are available on the baseus Wholesale Program page, you can order them directly from the page. Simply add the desired quantity to your cart, and the discount will be applied automatically.
If your desired products are unavailable here, please email shopify.us@baseus.com with your purchase purpose, preferred product list, estimated quantity, and country or region of purchase. For purchase purpose, please specify whether your needs fall under commercial use (e.g., offices, schools, property management, etc.), gifting, personal or household use, or another category. Our team will review your request and provide you with a suitable proposal.

Samples are available for purchase at the unit price. Free samples and free shipping are not offered.

Discounts offered for Wholesale Program orders are customized based on product quantity. Orders placed via this program cannot be refunded for any difference in price.

No, resale is not supported under this program. For resale partnerships, please contact us to apply as an official distributor.

Our website does not support applying for tax exemptions on the checkout page or setting up tax-exempted accounts. However, we can issue you a refund on the tax after the purchase. Please contact shopify.us@baseus.comfor further assistance.

Currently, the baseus Wholesale Program on this website only ships orders to the US. If you need to ship to EU countries, please click this link.

As products are stocked in multiple warehouses, we do not encourage warehouse pick up.

Normally, we need 1-3 business days to process a wholesale orders, and we need 3-7 business days to deliver the orders. Please note that the processing and shipping time may be longer for a larger order.

Yes, wholesale orders qualify for free shipping.

Yes, we accept wholesale returns and cover the return shipping costs in the following two situations:· Within 7 business days of delivery: Return accepted if the product remains in brand-new, unused condition.·Within 30 business days of delivery: Return accepted if the product is found to have manufacturing defects.For other return requests, return shipping will be at your own cost. Please email shopify.us@baseus.com for further assistance.We recommend inspecting your order upon delivery. If you notice any issues, reach out to us within the applicable timeframe and we'll make it right.